You can easily place an order through our online store. Select the desired product, add it to your shopping cart, and complete the order through the secure checkout.

You can pay securely with iDEAL, Apple Pay, Google Pay, Bancontact, Klarna (pay later), PayPal, Visa, Mastercard, American Express, and Shop Pay, among others.

Yes, payment afterward is possible via Klarna.

Yes. All payments are processed through secure payment providers. Your payment details are always encrypted and processed securely.

Once your order has been placed and processed, it is often no longer possible to change or cancel it. If in doubt, contact us as soon as possible.

Shipping is always free on all orders.

Orders placed before 11:45 PM on business days are shipped the same day. In most cases, your order will arrive the next day.

We ship our orders with PostNL, DHL, DPD & Bpost

Yes, once your order has been shipped, you will automatically receive tracking information by email.

Most of our products are shipped as mailbox parcels and fit through the letterbox. So you don't need to stay home for this.

First, check the tracking information. Sometimes a package may be delayed by the delivery service. If you can't figure it out, please feel free to contact us.

At Xedor, you have 60 days to try your product at your leisure.

Is the product not working as expected? You can easily return it according to our return policy. Please contact us for this.

After receiving and inspecting the return, we will refund the purchase amount as soon as possible via the original payment method. For more information, see our returns policy.

Most of our products come with a 2-year warranty. The product page states how many years of warranty the respective product has.

Contact our customer service team. We’ll be happy to help find a quick and suitable solution.

Our products are tailored to different applications and devices. You can find the main differences in the product description on the product page.

Yes, our USB sticks are compatible with both Mac and Windows. Always check the product specifications for the correct connection.

Many of our USB flash drives support USB-C and are compatible with modern smartphones and tablets. See the product page for compatibility.

Only the Xedor Plus USB stick is suitable for use with Pioneer DJ equipment. Other variants are not designed for this purpose.

First check whether the product works on another device. If it does work there, the issue is often with the settings or compatibility of the original device. If necessary, go through the manual step by step.

If your product has a manual, it is available via our online manuals page.

After purchase, you will automatically gain access to the manuals page.

Note: you must log in with the email address you used to place the order.

Yes, even after your purchase, you can contact us with questions about use or compatibility. Our customer service team will be happy to help you by email.

Orders placed through bol.com are handled entirely by bol.com.

For questions about defects, returns, or warranties, please contact us through your bol.com account.

No, returns and service for bol.com orders are handled exclusively through bol.com. This is the quickest way to get help.

Xedor is a Dutch electronics brand, founded from daily hands-on experience with technology. We develop and select products that are reliable, simple, and practical.

We believe technology should simply work - without unnecessary complexity. Solutions you can rely on for everyday use.

Yes, our products are carefully selected and tested for compatibility, performance, and durability.