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Do you have a question about our products, your order, or compatibility? First, check our Frequently Asked Questions page.
Do you still need help after reading this? Our team will be happy to assist you.
Fill out the form and we will contact you as soon as possible.
We will do our best to respond within 24 hours at the latest.
Where can I find the manuals?
If this product has a manual, it is available through our online manuals page.
This page is accessible to customers and contains clear instructions on installation and use. After purchase, you will automatically gain access to this page.
Are Xedor USB sticks compatible with Pioneer DJ equipment?
Only the Xedor Plus USB flash drive is suitable for use with Pioneer DJ equipment.
The other variants are not designed for this purpose. Therefore, carefully check which variant you have selected.
When will my order be delivered?
Orders placed before 23:00 on business days are shipped the same day.
In most cases, your order will arrive the next day.
What if the product is not recognized by my device?
First check whether the product is recognized on another device. If it works there, the issue is usually with the settings or compatibility of the original device. If a manual is available, follow it step by step.
If you still can’t figure it out, our customer service will be happy to help you further.
What is the difference between the different variants?
The different variants are tailored to specific applications and compatibility.
The main differences can be found in the product description on this page.